Contact

Let's have a chat

You do not need a referral, a plan or a diagnosis to get in touch. Ask us anything, including whether we are the right people to help.

0490 880 815Our main line, Monday to Friday 0403 340 600Second line if the first is busy info@myaid.com.auWe reply within two business days

Send us a message

Three fields and whatever you want to tell us. No forms to download, nothing to print.

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Whichever you would rather we used.

What is this about?

Your message

I am happy for My Aid to contact me about this enquiry.

Please do not send sensitive health information through this form. We will collect that securely once we are in touch. Read our privacy notice.

Where we work

We support participants across metropolitan Melbourne and the surrounding growth corridors. Our NDIS registration covers all of Australia, so it is always worth asking if you are further out.

We work in your home, your community, your school or your workplace. We do not ask people to travel to us.

Making a referral

If you are a support coordinator, LAC, plan manager or health professional, our referral page has the right form for each service and everything you need to send one through.

Go to referrals

Need to raise a concern?

Complaints go to a separate process so they are not lost in general enquiries. You can also contact the NDIS Commission directly on 1800 035 544 without involving us at all.

Feedback and complaints