My Aid
Call us Make a referral
My Aid
Call 0490 880 815 Make a referral

Referrals

Make a referral

Anyone can refer: participants, family members, support coordinators, LACs, plan managers, schools and GPs. We respond to every referral within two business days.

No cost to refer  ·  All plan types  ·  Answered within two business days

Step one

Which kind of referral is this?

Therapy referrals need clinical detail that a support work referral does not, so we keep them separate. Pick whichever fits. If the person needs both, use the therapy form and tell us in the notes.

Therapy referral

For occupational therapy and behaviour support. Includes the clinical detail our practitioners need to triage properly and allocate the right person.

  • Occupational Therapy
  • Behaviour Support
  • Home modification assessment
Start therapy referral

Support services referral

For everyday supports and coordination. Shorter form, because we will ring you to work through the detail rather than making you type it all out.

  • Support work
  • Community access
  • Household tasks
  • Shared living support
  • Support coordination
Start support referral

Therapy referral

Occupational therapy & behaviour support

This form goes straight to our clinical intake team. If you are referring for behaviour support, you will be asked about behaviours of concern, any restrictive practices currently in place, and guardianship arrangements. That detail lets us allocate the right practitioner first time.

Before you start This form collects health information. Please make sure the participant or their nominee has consented to this referral. Our privacy and collection notice explains what we do with the information, how we store it and how to ask for it back.

The form above scrolls on its own. If it is not working for you, open it in its own window. Open the referral form in a new window

Trouble with the form? Email info@myaid.com.au or call 0490 880 815 and we will take the referral over the phone.

Support services referral

Support work & coordination

Give us the basics and we will call you within two business days to work through the rest. Only the fields marked with an asterisk are required.

About you

About the participant

So we can check worker availability in your area.

If you have it handy. Not required to make a referral.

Saves us chasing this before the first invoice.

What is needed
Which supports are you enquiring about?

Interpreter, Auslan, communication device, preferred worker gender: anything that helps us get this right from the start.

What is happening at the moment, what you are hoping changes, and how urgent it feels.

Privacy and consent We collect this information to assess and respond to your referral. It is stored securely and shared only with the people involved in providing supports. We do not sell or disclose it for marketing. You can ask to see it, correct it or have it deleted at any time. See our privacy and collection notice.

We will be in touch within two business days. If it is urgent, please call 0490 880 815.

Prefer to talk to a person?

Plenty of people would rather explain it out loud than fill in a form. That is completely fine.

Call 0490 880 815 Email us